Support

Frequently asked questions

I have lost my results. As a guest without an email address, your results are tied to this browser. Add an email address (Profile tab) to get them back on any device.

My time is “under review”. A moderator checks unusual times. It counts as soon as it is approved. See Fair play.

My attempt was “rejected by the server”. Replaying the attempt’s recording did not give the same time. This happens with a modified or outdated version of the game: reload the page.

The game stutters. On the home screen, set “Graphics quality” to Low.

Contact us

Bugs, challenging a result, questions about your data: [TO COMPLETE: support email address or form]. For a bug, tell us the date of the stage, your browser and what happened.